Interactive Guide

Can We Help You?

Follow the flowchart below to see if our services are the right fit for your situation.

Before You Proceed

  • Instruction: We can only act if instructed by the detainee directly, or by a third party (family/friend) provided the detainee confirms they wish to instruct us upon our arrival [1].
  • Existing Representation: We cannot obtain information from the police if the detainee has already instructed another solicitor or requested the Duty Solicitor. The police will not discuss the case with uninstructed parties [2].
  • Juveniles (Under 18): We can accept instructions from an Appropriate Adult (parent/guardian), but the juvenile must agree to the legal representation [3].
  • Confidentiality: All communications are strictly confidential and protected by Legal Professional Privilege [4].

    What we CAN do: We will speak to you in private. The police are not permitted to listen to our legal consultation or read our notes.

    What we CANNOT do: We cannot share information with your family, friends, or employer without your express permission. We cannot even confirm to a caller that you are in custody unless you specifically authorise us to do so.

    Limited Information: Please be aware that we typically receive very limited information about the allegation until we arrive at the police station. Even then, we can only disclose full details to family or friends if the client explicitly authorises us to do so.

  • No Speculative Enquiries: We cannot make speculative calls to police stations to "check" on people without a valid instruction [5].

Legal References & Citations:

  1. PACE Code C 2019, Para 6.15 - Solicitor access to detainees instructed by third parties.
  2. Data Protection Act 2018 & PACE Code C - Police restriction on disclosing custody info.
  3. PACE Code C 2019, Para 3.15 / 6.5A - Rights of juveniles and role of Appropriate Adult.
  4. SRA Code of Conduct, Para 6.3 - Duty of confidentiality / Legal Professional Privilege.
  5. SRA Principles - Integrity and Professional Standards preventing unsolicited approaches.

Start Here

Who are you?

Member of the Public

1. Where is the police station?

In Kent or nearby?

2. Case Type?

Is the case at a Police Station or Court?

Police Station

Representation Check

Do they already have a solicitor or did they ask for the Duty Solicitor?

YES (Has Solicitor)

We Cannot Help

We cannot interfere if they have a solicitor or requested the Duty Solicitor. We cannot obtain any info.

Who is Instructing?

Are you the detainee or a friend/family?

I am the Detainee

For voluntary interviews or pre-charge advice. We can help immediately.

I am Family / Friend

We can only act if the person is happy for us to represent them.

⚠️ No speculative enquiries allowed. If unsure, we cannot call the police.

Yes, We Can Help!

  • Consent: Detainee must confirm instruction on arrival.
  • Juveniles (<18): Appropriate Adult can instruct, provided juvenile agrees.
  • Confidential: All contact is private.
Call 01732 247427
Magistrates / Crown Court

Representation Check

Have you already instructed a solicitor or do you have legal aid with another solicitor?

YES

We Cannot Help

Unfortunately we cannot help as there are strict legal rules about the transfer of legal aid.

NO - I need a solicitor

We Can Help You at Court

We can take over your case and provide expert representation. We will immediately assess your eligibility for funding.

Legal Aid Representation

We can apply for Legal Aid on your behalf. If granted, your legal costs are covered. All Legal Aid court matters are handled by expert representatives from Tuckers Solicitors LLP.

Private Client

If you are not eligible for Legal Aid, we offer competitive private rates for dedicated representation by a senior solicitor.

Solicitor / Law Firm

What do you need cover for?

Police Station Attendance

Is the station within 60 mins of Maidstone?

YES

We Can Help!

Expert agency cover available.

Instruct Us
NO

Too Far

We strictly cover within 60 mins of Maidstone.

Find other agents
Magistrates Court

We Cannot Help

We do NOT provide one-off Magistrates Court agency cover.

Please contact Tuckers Solicitors directly.
Tuckers: 020 7388 8333